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Emergency Response Planning
Our highly qualified professional planners are available to review
and evaluate your existing emergency planning documents. These documents
may include emergency response plans, action plans, standard operating
procedures, hazard-specific appendices, response triggers and response
algorithms. Telemus Solutions has been involved in the development
of emergency planning documents at the industrial, local, municipal,
county, regional and state levels. We will work with you to streamline
your plans and ensure that they adhere to solid emergency management
and incident command principles and strategies, while at the same
time assuring that you satisfy current legislative requirements.
A properly drafted emergency operations plan provides the blueprint
for a successful response to any emergency. It guides crisis managers
in preparing for, and responding to an incident and the consequences
that flow from it in a carefully planned and calculated manner.
Among other things, a sound plan establishes policies, identifies
planning assumptions and sets forth accepted and properly scaled
response and recovery actions aimed at overcoming emergency incidents
arising from single or multiple hazardous conditions.
The overall intent of our emergency response planning service is
to assist our clients in pre-planning crisis response actions, components
and partnerships such as:
- Identifying all relevant response agencies,
special teams and critical employees
- Identifying and developing appropriately
tiered emergency call back and notification procedures
and communication trees
- Identifying and developing alternate
response actions and methodologies compatible with the
local community response resources
- Identifying facility specific weak points
and providing necessary training programs
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A well crafted plan with established links to federal, state and
local response agencies will facilitate and streamline interagency
and intergovernmental response. This planning process will have
the additional benefit of developing and/or enhancing local multi-agency
planning and training, and will assist information exchange within
the community. It is our experience at Telemus Solutions that some
of our planning clients whether public or private gained an increase
in community stature, respect and influence as part of their pre-planning
efforts. Some of our single agency response plans and exercises
have resulted in energizing the rest of the local community to develop
similar plans and exercises for their other agencies modeled after
the original project.
Plan Consolidation
In addition to reviewing existing plans and developing new plan
documents, the Telemus Planning Team can consolidate a series of
existing plans into a single multi-entity planning document. This
new service allows for the centralization of plan documents across
different entities. This in turn assures that all involved parties
are using the same plan document to guide preparedness, response
and mitigation. This process facilitates multi-agency planning while
at the same time minimizes development costs.
Crisis Response Simulation
In addition to our emergency response planning services, Telemus
Solutions has the capability to facilitate Crisis Response Simulations
for our clients. Our Crisis Response Simulation exercises are a
specialized form of training designed to allow organizations to
test and evaluate the thoroughness and effectiveness of their emergency
response plans and emergency protocols. Participants in our simulations
learn in real-time how to coordinate their emergency response efforts
alongside the appropriate response partners from their community.
Trainees will experience a hands-on practice in task assignment
and management, decision making, response coordination, crisis communication,
and media interaction techniques. Telemus has created specific scenarios
involving biological disease outbreaks, drinking water contaminations,
toxic chemical releases and Weapons of Mass Destruction (WMD) events,
and we have the additional capability to customize scenarios for
specific clients.
Some concepts covered during the Crisis Response Simulation exercise:
- General awareness issues for employees
and supervisory personnel
- Detecting and recognizing an incident
- Initiating the alert and notification
procedures of the response community
- When and how to implement appropriate
response plans
- Protecting the life/safety issues of
all the employees, staff and the First Responders
- Discussion of best practices in containing
and/or limiting the size and effect of the attack
- Providing appropriate and timely public
information
- Preserve the "crime scene" and as much
evidence as possible to assist in criminal prosecution
- Identification and facilitation of issues
crucial to response cost reimbursement and continuity
of business
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Telemus Solutions' professionals will develop the training material,
identify participants, assist in the set up, and moderate the simulated
exercise. Telemus Solutions will provide subject matter experts
who are recognized leaders in counterterrorism, WMD, first responders,
and the medical community. The Crisis Response Simulation exercises
are effective means of confirming that both you and those whom you
rely upon in crisis situations are adequately prepared to deal with
emergencies, disasters and/or adversarial incidents.
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